Legal notice

General Information.
These legal conditions govern the use and access to the Website:
www.tenerifebesttransfers from now "TBT".


Intellectual and use of content.
The TBT website and all of the contents and elements are protected by intellectual property rights and, except for personal use, can not be modified, reproduced or distributed in whole or part without the prior written permission of TBT. In any case, TBT reserves the right to take all legal actions deemed appropiated to prevent the misuse of its image.

The use or access of this site means that you, from now on: the "User" have read and understood these legal conditions of use and agree to fully comply.

If you, as a user do not agree with any of these terms, you should stop accessing this site immediately.

TBT reserves the right to modify at any time, unilaterally and without prior notice to its users, content, structure, operation, access or conditions of this site.


Responsibilities.
TBT does not accept responsibility for delayed or cancelled flights and delays due to traffic or traffic accidents. Passengers need to allow sufficient time for local traffic or other reasons which may cause delay. TBT is not responsible for any costs incurred by any act beyond its control such as damage to their vehicles.

The company complies with current legislation on transport and the specific conditions of transport services of passengers by bus.

The company reserves the right to provide the service through partner companies vehicles when circumstances so require and, in particular when there is a high demand for transfers.

All children are under the supervision and responsibility of their parent/guardian.


Prohibitions.
Smoking is absolutely prohibited inside the vehicle (Art. 6 RD 1293/1999), as well as eating, drinking and any action involving the deterioration or misuse of vehicles.

It is prohibited under any circumstances to cause distraction to the driver or interfere with the act of driving when the vehicle is in motion.

Transport of animals is strictly forbidden by law, except guide dogs.
Passengers wishing to travel with pets (dogs or cats) should carry them in an appropriate carrying case at all times and pay particular attention to their behavior. The company is not responsible for any damage caused to the animal during the journey.

It is at the discretion of the driver to refuse entry to the vehicle to those who are under the infuence of alcohol or other substances that may disturb the peace or cause discomfort to other passengers and the driver himself.


Claims Forms and Inspection Book.
TBT have at your diposal, Inspection Book and Complaint Forms available in compliance with the current legislation.


Cancellations.
Cancellations must be made in writing at least 48 hours prior to the day of the transfer.
If you have already paid for your transfer by credit card/debit card, the payment is non refundable, however you will be entitled to a credit note for 100% of the amount to use against a future transfer.

24 to 48 hours prior to the transfer date, you will be entitled to a credit note to the value of 50% of the full value to use against a future transfer.

Less than 24 hours, there will be no refund or compensation.


Data Protection.
According to Law 15/1999 on Protection of Personal Data, December 13, we inform you that your personal data voluntarily provided on the forms of TBT website remain confidential and will be held in a restricted file in order to be able to offer our services and keep users informed about the products offered. This data will not, under any circumstance, be disclosed without your written consent.

Users may exercise their right to access, to rectify, cancel at any time and oppose their personal data in the terms established in the current legislation, via info@tenerifebesttransfers, attaching a copy of some form of identification. The data collected will be promptly removed.


Governing Law and Jurisdiction.
All matters relating to this website are governed by Spanish Law and are subject to the jurisdiction of the courts of Santa Cruz de Tenerife with express waiver of any other jurisdiction than the above mentioned.